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CHAPTER 536
Copying/Scanning Problems
Meaning of the LED Indicators on the Front Panel
Problem Possible Cause Corrective Action
The printer or scanner makes
unusual noises during operation.
• Turn off the printer and then
turn it back on again by
pressing the ON/OFF button.
Horizontal streaks are printed. • The ink cartridges are dirty. • Clean the ink cartridges. See
"Cleaning the Ink Cartridge
Nozzles".
A completely black copy is
output.
• Faulty Contact Image Sensor. • Contact the field engineering
service.
Problem Possible Cause Corrective Action
The black ink LED on the front
panel is flashing.
• The black ink cartridge is
nearly out of ink.
• You can continue to print
until this LED remains
illuminated.
The black ink LED on the front
panel is illuminated.
• The black ink cartridge is out
of ink.
• Replace the black ink
cartridge. For information,
see "Replacing the Ink
Cartridges".
The colour ink LED on the front
panel is flashing.
• The colour ink cartridge is
nearly out of ink.
• You can continue to print
until this LED remains
illuminated.
The colour ink LED on the front
panel is illuminated.
• The colour ink cartridge is
out of ink.
• Replace the colour ink
cartridge. For information,
see "Replacing the Ink
Cartridges".
The Paper LED on the front panel
is illuminated.
• You launched a print or copy
job and there is no paper
loaded in the printer.
• Load paper. For information
see "Loading Paper".
• The size of the paper that is
loaded does not match the
paper size that you selected
from the Toolbox application
or from the PictBridge-
compliant digital camera
connected to the printer.
• Load the correct paper. For
information see "Loading
Paper".
Continues ....
• The size of the paper loaded
is not the A4 size needed to
print the ink cartridge
alignment page after
changing the ink cartridges.
• Load the correct paper. For
information see "Loading
Paper".