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For documents with mixed page sizes and thicknesses
Unacceptable Documents
The following types of documents may not scan properly:
≥ Torn or frayed documents
≥ Curled, wrinkled or folded documents
≥ Carbon paper
≥ Non-rectangular or irregularly shaped paper
≥ Perforated or punched paper
≥ Coated paper
≥ Tracing paper
≥ Thermal paper
Do not scan the following types of paper:
≥ Photographs
≥ OHP sheets, other plastic films, cloths, or metallic sheets
≥ Paper with irregularities such as paper clips, staples, paste, or glue
≥ Document with wet ink or cinnabar seal ink
≥ Thick or irregular documents such as envelopes, documents that are glued together, etc.
∫ Notes about documents for scanning
≥ Depending on the paper type, scanning results may be poor when you scan unacceptable documents, or even
documents that should be acceptable.
If a paper jam or double feeding occurs, try scanning again after doing the following:
– Clean the rollers and sensors.
– Reduce the number of sheets of paper loaded on the hopper.
– Change the orientation of documents placed in portrait orientation to landscape orientation, or vice versa.
– Scan the documents using manual feeding.
– Set the feed speed to “Slow”.
– Scan the documents with the flatbed.
≥ Make sure to remove paper clips and staples from documents before scanning. Failing to do so can damage the
unit, document, or both.
≥ Curled documents may cause a paper jam or damaging the document, therefore, set the document flat before
scanning.
≥ When scanning important documents, confirm that the number of scanned images matches the number of pages
in the document.
≥ Remove documents from the exit tray after they have been scanned.
Document thickness
The ratio of page thickness between the thickest and thinnest
pages must be less than 1.5.
Document size
The ratio of width and height between the largest page and smallest
page must be less than 1.5. (The smallest page is A6.)
Example: If the smallest page is A4 size, then the largest page can
be up to A3 size, and if the smallest page is A6, then the largest can
be A5.