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8. Help
54
For Fax Advantage assistance, call 1-800-435-7329.
8Help8For Fax Advantage assistance, call 1-800-435-7329.Error Messages
8.1 Error messages –
Reports
If a problem occurs during fax transmission or
reception, one of the following messages will be
printed on the sending and journal reports (page
38).
COMMUNICATION ERROR
(Code: 40-42, 46-72, FF)
L A transmission or reception error occurred.
Try again or check with the other party.
COMMUNICATION ERROR
(Code: 43, 44)
L A line problem occurred. Connect the
telephone line cord to a different jack and try
again.
L An overseas transmission error occurred. Try
using the overseas mode (feature #23, page
50).
DOCUMENT JAMMED
L The document is jammed. Remove the
jammed document (page 66).
ERROR-NOT YOUR UNIT
(Code: 54, 59, 70)
L A transmission or reception error occurred
because of a problem with the other party’s
fax machine. Check with the other party.
JUNK FAX PROH. REJECT
L The junk fax prohibitor feature of this unit
rejected fax reception.
MEMORY FULL
L The memory is full of received documents
due to a lack of recording paper or a
recording paper jam. Install paper (page 16)
or clear the jammed paper (page 64).
NO DOCUMENT
L The document was not fed into the unit
properly. Re-insert it and try again.
OTHER FAX NOT RESPONDING
L The other party’s fax machine is busy or has
run out of recording paper. Try again.
L The other party’s fax machine rings too many
times. Send the fax manually (page 37).
L The other party’s machine is not a fax
machine. Check with the other party.
L The number you dialed is not in service.
PRESSED THE STOP KEY
L{STOP} was pressed and fax communication
was canceled.
THE COVER WAS OPENED
L The front cover was opened. Close it and try
again.
OK
L Fax transmission or reception was
successful.
8.2 Error messages –
Display
If the unit detects a problem, one or more of the
following messages will appear on the display.
—————————————————————
CALL SERVICE
L There is something wrong with the unit.
Contact our service personnel.
—————————————————————
CHANGE DRUM
b
CHANGE SUPPLIES
L There is something wrong with the drum unit.
Replace the drum unit and the toner cartridge
(page 61).
—————————————————————
CHECK DOCUMENT
L The document was not fed into the unit
properly. Re-insert the document. If
misfeeding occurs frequently, clean the
document feeder rollers (page 67) and try
again.
—————————————————————
CHECK DRUM
L The drum unit is not inserted properly. Re-
insert it correctly (page 12).
—————————————————————
CHECK MEMORY
L The memory (telephone numbers,
parameters, etc.) has been erased. Re-
program.
—————————————————————
COVER OPEN
L The front cover is open. Close it.
FL611-PFQX2072ZA-en.book Page 54 Thursday, December 21, 2006 11:10 AM