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Problem Solving
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1
Info.
Code
Meaning Possible Action Page
456 • Machine received a confidential document or was
requested to be polled of a confidential document
under any of following conditions.
1. Not enough space in memory to receive the
confidential document
2. Confidential Mailbox is full
3. While printing, the machine received a document.
• Machine was requested to relay a document.
1. Print a File List and check the
contents.
2. Wait until machine finishes printing.
--
492/
493/494
Communication error occurred while receiving. Check with the other party. --
495 Telephone line disconnected. Check with the other party. --
501/
502/
503/504
Communication error occurred using the internal
V.34
Check with the other party. --
540/
541/
542/
543/544
Communication error occurred while transmitting. 1. Reload the document and send again.
2. Check with the other party.
--
550 Telephone line disconnected. Check with the other party. --
552/
553/
554/555
Communication error occurred while receiving. Check with the other party. --
580 Sub-address transmission to a machine that has no
Sub-address function.
Check the remote station. --
581 Sub-address Password transmission to a machine
that has no Password Sub-address function.
Check the remote station. --
623 No document loaded on the ADF. Reload the document and send again. --
630 Redial was not successful due to a busy line. Reload the document and send again.
631 During dialing, STOP was pressed. Reload the document and send again.
634 Redial was not successful due to no response from
the called station or wrong number dialed.
Note: If busy tone was not detected, the
machine will only redial once.
Check the telephone number and send
again.
--
638 Power failure occurred during the communication. Check the power cord and plug. --
711 Incorrect LDAP settings. Check the LDAP Server Name, LDAP
Log in Name, LDAP password, LDAP
Search Base.
--
712 Incorrect Email Address. Check the Email Address and send
again.
Check the IP Address of the SMTP
Server with the Network Administrator.
714 Cannot log on to the LAN. Check the 10Base-T/100Base-TX cable
connection. An unexpected LAN
problem occurred. Contact the Network
Administrator.
--
NOTE
1. After identifying the problem and taking the recommended action, if the Information Codes keep occurring or if Information
Codes that are not listed in the above table appear, please contact your local Panasonic Authorized Dealer.