Panasonic WJ-GXE500 Webcam User Manual


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63
•Isn’tthewriteprotectswitchsetto"LOCK"?
When the write protect switch is set to "LOCK", avail-
ablesize/totalsizeindicationoftheSDmemorycard
to be displayed on the [SD memory card] tab will be
"**********KB/**********KB".
•IstheSDmemorycardformatted?
Format the SD memory card.
•Is"Realtime"selectedfor"Alarmstatusupdate
mode"?
•Pressthe[F5]keyonthekeyboardofthePCorclick
the [Live] button.
30
7
•IstheviewersoftwareinstalledonthePC?
Confirm that the viewer software "Network Camera
View 4" is installed.
No image is displayed on the
"Live" page.
The alarm occurrence indi-
cation button, the [AUX] but-
tons and the SD recording
status indicator on the "Live"
page do not display the cur-
rent status in real time.
4
•IstheviewersoftwareinstalledonthePC?
Confirm that the viewer software "Network Camera
View 4" is installed.
4
•DownloadoffilesusingInternetExplorermaybedis-
abled.
Click "Internet Options" on the Tool menu of Internet
Explorer, and [Security] tab. Then, click the [Custom
Level…] button to open the "Security Setting" win-
dow. Under "Download", select "Enable" for
"Automatic prompting for file downloads". Click the
[OK] button. The "Warning" window will be displayed.
Click the [Yes] button.
Cannot download the log
list.
–
•Arethemicrophoneandthespeakerconnectedcor-
rectlyandfirmly?
Confirm that they are connected correctly and firmly.
Cannot transmit audio to the
unit.
Installation
Guide
31
31
–
•Isn'ttheSDmemorycardoutoforder?
There are limited times to overwrite on an SD memory
card. When frequently overwritten, it may be at the
end of product life. It is recommended to replace the
SD memory card.
•IstheSDmemorycardinsertedcorrectly?
Check if the SD memory card is inserted correctly.
Installation
Guide
Images cannot be saved on
the SD memory card.
Reference
pages
Cause/solution
Symptom
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