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•When"NetworkCameraView4"isdeletedfromaPC
on which both the viewer software "Network Camera
View 3" and "Network Camera View 4" are installed,
H.264 (or MPEG-4) images may not be displayed.
In this case, delete "Network Camera View 3" from
the PC and then install "Network Camera View 4".
Reference
pages
Cause/solution
Symptom
•Deletetemporaryinternetfilesasfollows.
(1) Select "Internet Options…" under "Tools" on the
menu bar of Internet Explorer. The "Internet
Options" window will be displayed.
(2) Click the [Delete Files…] button in the "Temporary
Internet files" section on the [General] tab.
•Thefirewallfunctionoftheanti-virussoftwaremaybe
filtering the port of the unit.
Exclude the port number of the unit from the list of the
port numbers to be filtered by the anti-virus software.
•Is"Off"selectedfor"SDmemorycarderrorLED"on
the"Basic"page?
Select "On" for "SD memory card error LED".
Images are not displayed or
not refreshed smoothly.
SDHC/SD memory card
error indicator does not
light.
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H.264 (or MPEG-4) images
are not displayed.
4