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6-2 Operator’s Handbook
Problem Solution
Scanner does not scan a bar
code.
See “Scanning Bar Codes” in Chapter 4 for
more information.
The display does not turn on. Make sure the power is on.
Switch to a fully charged battery.
Printer and display locks up.
Push your stylus into the tiny hole under the
left side of keypad and soft reset the printer.
Checking the Software Version
To check the Software version of the printer, the Ultra Class library, the
scanner configuration, printer diagnostics, and the Application version:
1. Tap the printer icon from Status Bar on the display.
2. Tap About.