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Things to try if something isn’t working.
No menus appear when the A or D button is pressed:
Press the TV/GUEST button and try again.
Cannot change channels, adjust volume, or turn TV
on or off: Check the Transmitter TV. It may still be in
the Locked mode. If so, see page 29.
In Factory Test Menu (see page 30), “RCVR
RESPONSE INVALID” message appears when
polled: There are probably two or more Receiver TVs
with the same ID (see page 22) and they are responding
at the same time. You will have to find these TVs and
change the IDs so that they are not the same.
In the Factory Test Menu (see page 30), a TV does
not respond when polled: Make sure that TV is set in
the Receive mode (see page 19).
• Also make sure it has been setup (see page 22).
Receiver TVs not changing when message sent from
Transmitter TV: Make sure the RF cables are properly
connected (see pages 6 - 9) inside both the Transmitter
and Receiver TVs – get a proper installer to check this.
• Make sure the RF cables are connected snugly to the
back of the TVs (see page 10 - 13).
“Snowy” message when Net1Card engaged: Make
sure Net1Card menu and the TV's “SETUP MENU”
(see page 20) are both set to either “CABLE YES” or
“CABLE NO.”
Unable to operate the TV’s front keypad: Make sure
the Front Keypad mode is “ON” in both the Net1Card
menu (see page 20) and the TV’s “SETUP MENU” (see
page 35).
Transmitting error messages appear on the
Transmitter TV: While there can be more than one TV
set up as a Transmitter TV, only one Transmitter TV at a
time can transmit a message. Make sure only one
Transmitter TV at a time sends a message.
TROUBLESHOOTING
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Audio/Video Inputs • Connectors (phono type plugs)
on the rear of the TV for the input of audio and video
signals.
ClonePort • The ClonePort jack is given priority over
all functions on the Net1Card. This port is used for
cloning purposes only. The ClonePort connector is used
with Data Control Modules (To copy the internal memo-
ry settings of one SmartCard television to another with
the use of a Smart Loader).
Coaxial Cable • A single solid antenna wire normally
matched with a metal plug (F-type) end connector that
screws (or pushes) directly onto a 75 Ohm input found
on the Television or VCR.
Commercial Mode • Mode of operation to which the
TV can be set. Generally used by technicians to setup
the TV’s operating system.
Menu • An on-screen listing of feature controls shown
on the Television screen that are made available for user
adjustments.
Net1Card • An optional accessory that fits into a
SmartCard Television creating a network to transmit and
receive video and audio.
RF Input • Or otherwise known as the Antenna Input
on most televisions. The input to which a video signal
(Antenna, Cable, VCR, etc.) is generally connected.
S-Video Input • This input is used to obtain a high
quality of video for the best possible picture viewing.
GLOSSARY
Net 1Card IB 2/15/00 12:18 PM Page 38