Introducing PictureTel LiveGateway
Overview
This guide describes how to install and configure version 3.1 of PictureTel LiveGateway on Microsoft ®
Windows NT servers. It is intended for anyone who installs this product. This guide assumes that you are
familiar with installing PC add-on boards, installing and using Microsoft Windows NT applications, and
connecting computers to peripheral equipment. It also assumes that you have Integrated Services Digital
Network (ISDN) experience.
The PictureTel LiveGateway 3.1 product kit contains a full-length ISA/EISA LiveGateway board, an ISDN
cable, a bootup diagnostic diskette, and the LiveGateway software (on the CD-ROM).
Note: If you are also using the PictureTel LiveManager gatekeeper product on your network, you must use
version 3.1 of LiveManager. Earlier versions of LiveManager will not work with LiveGateway 3.1.
The LiveGateway installation-related information is presented into the following sections. Click on a topic to
obtain information about it.
• Before You Begin
• Installing LiveGateway Boards
• Installing the LiveGateway Software
• Managing LiveGateway from the LiveManager Gatekeeper
• Using PictureTel LiveGateway
• Line Information for ISDN BRI Service
• I/O Port Base Address Settings
• Using the LiveGateway Event Log
• Troubleshooting LiveGateway from the LiveManager Gatekeeper
• Contacting Technical Support
To minimize network traffic, you should install LiveGateway on a network segment with a high concentration
of LiveLAN clients. To minimize the effects of network traffic on the LiveLAN clients, you can allocate
specific amounts of network resources to be used for LiveGateway and LiveLAN calls.
For support or service, please contact your PictureTel sales representative or call PictureTel Technical Support.
Refer to the PictureTel web site, www.picturetel.com, to find the appropriate Technical Support phone number
for your geographical location.