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Chapter 5 - Basic Operation
5-5
Connecting to a Conference/Entry Queue
Defined dial-in participants can connect to any conference by dialing the
conference dialing string (ISDN, H.323 or SIP). The MCU identifies their
CLI or IP address (as defined in the participant properties) and routes them to
the appropriate conference. Dial-out participants must be defined in the
conference.
Undefined participants can connect directly to conferences defined as Meet
Me per Conference or Meeting Room by dialing its dial-in string. If required,
the participants enter the conference password before joining the conference.
Undefined participants can also connect to a single-dial Entry Queue to
access conferences. The dialing methods are the same as for the conference.
Once participants connect to the Entry Queue, they are routed to their
conference according to the conference numeric ID or password that they
enter.
In the default templates, just the Audio Only template is defined with Entry
Queue Access. To create a new video conference with Entry Queue Access,
see “Creating an On Going Video Conference” on page 7-6.
Dialing-in to a Conference/Entry Queue
Undefined dial-in participants can access the conference using the following
methods:
ISDN/PSTN Participants
Audio Only, PSTN and ISDN Video participants dial the conference/Entry
Queue ISDN dial-in number, as assigned to the conference Entry Queue by
the operator or automatically by the MCU. The dial-in number can be viewed
in the MGC Manager Status pane.
H.323 Participants
When a gatekeeper is present, H.323 participants dial: the [IP Network
Service Prefix] and [conference/Entry Queue Numeric ID or name] for
example, if the Network Service prefix is 925 and the Conference Numeric
ID is 1222, participants will dial 9251222. If participants dial only the
Network Service Prefix, or if the wrong numeric ID is dialed, participants will
be automatically routed to the default Entry Queue if one is defined. For more
information about the IP Network Service Prefix, see Chapter 3.