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Flash Memory Message Guide
19
Flash Memory Message Guide
Message Explanation Required Action
CLEARING PROGRAM
FROM FLASH
The program successfully
loaded into printer RAM and
the checksum matched. The
old program is now being
deleted from flash memory.
None
DIAGNOSTIC PASSED The printer passed its
memory and hardware
initialization tests.
None
ERROR: DC PROGRAM
NOT VALID
Printer cannot find the data
controller program or the
validation checksum is
corrupt.
1. Download the program
again.
2. If the message occurs
again, replace the flash
memory.
ERROR: DRAM AT
ADDRESS XXXXXXXX
The printer found a defective
memory location.
Replace the DRAM.
ERROR: EC PROGRAM
NOT VALID
Printer cannot find the engine
controller program or the
validation checksum is
corrupt.
1. Download the program
again.
2. If the message occurs
again, replace the flash
memory.
ERROR: EC STOPPED AT
STATE XXXX
Hardware fault in the engine
controller.
Replace the CMX controller
board.
ERROR: FLASH DID NOT
PROGRAM
The printer could not find any
flash memory.
1. Download the program
again.
2. If the message occurs
again, replace the flash
memory.
ERROR: FLASH NOT
DETECTED
The printer could not find any
flash memory.
Install flash memory before
attempting to download this
program.
ERROR: NO DRAM
DETECTED
The printer could not find any
DRAM.
Check DRAM on CMX. If
present, reseat DRAM. If
missing, install DRAM.
ERROR: NVRAM FAILURE The non-volatile memory has
failed.
Replace the CMX controller
board. (Do NOT attempt to
replace NVRAM.)
ERROR: PROGRAM NEEDS
MORE DRAM
The printer requires more
DRAM memory in order to run
the downloaded program.
Add DRAM or use a smaller
emulation program.