Promise Technology EX4650 Computer Hardware User Manual


 
SuperTrak EX Series User Manual
106
Checking Subsystem Health
1. In Tree View, click the Subsystem icon.
2. In Management View, click the Health tab.
The health or status of following items is displayed:
Controller
Disk Array
Logical Drive
Spare Drive
Physical Drive
If any item reports other than “OK” click that item in the Tree to investigate
the cause of the problem.
Viewing the Runtime Event Log
Runtime Events lists information about all events recorded since the system was
started. Runtime events are stored in RAM on the RAID controller. These events
are cleared when you reboot your system.
To view runtime events:
1. In Tree View, click the Subsystem icon.
2. From the dropdown menu on the Event tab, choose Runtime Events.
The events are listed from newest at the top of the list to oldest at the
bottom.
Severity Definitions
Each event is marked with a level of severity.
Information – Information only, no action is required
Warning – User can decide whether or not action is required
Minor – Action is needed but the condition is not serious at this time
Major – Action is needed now
Critical – Action is needed now and the implications of the condition are
serious
Fatal – Non-Recoverable error or failure has occurred
Saving the Runtime Event Log
This function saves a copy of the runtime event log as a text file on the Host PC’s
hard drive.