Chapter 6: Peripheral Devices & Accessories
Basic Scanner Operations
Psion Teklogix NEO Hand-Held Computer User Manual 197
ured using the Scanner Settings dialog box in the Control Panel (see page 134) and the
Manage Triggers application (see page 97).
6.9.1 Basic Scanner Operations
• Turn the hand-held on. Wait until the unit has booted up completely.
• Aim at the bar code and press the scan key or the trigger. A scan beam and a warning
indicator appear until a successful decode is achieved or six seconds have elapsed.
6.9.2 Scanning Techniques
• NEO’s unique ergonomic design allows you to hold the hand-held at a comfortable
angle while scanning.
• Ensure that the scanner beam is not perpendicular to the bar code. Light reflected
directly back into the scanner’s exit window may prevent a successful decode.
• Scan the entire bar code. If you are using a 1D laser scanner, make certain that the scan
beam crosses every bar and space on the bar code, including the margins on either end
of the symbol.
• When using imaging scanners, do not move the scanner while decoding the bar code.
Movement blurs the image.
• Hold the scanner farther away for larger bar codes.
• Hold the scanner closer for bar codes with bars that are close together.
A bar code icon appears on the screen during a scan. While the scanner beam is active, the
onscreen message states: SCANNING. If you want to turn off the onscreen message, disable
Scan Indication in the Options tab of the Scanner Settings menu in the Control Panel.
When the scan is successful, the bar code data is displayed on the screen until the scan
button (or pistol trigger) is released, but only if Scan Result is turned on in the Options tab
of the Scanner Settings menu in the Control Panel.
6.9.3 Troubleshooting
If the scanner is not working, investigate the following:
• Check that the bar code symbology being scanned is enabled for the hand-held you are
using. Check any other parameters that affect the scanning procedure or the bar code.
Important: It is critical that you review the “NEO Hand-Held Computer Regulatory &
Warranty Guide, PN 8000175, before proceeding.