Filter
Top Products
Troubleshooting When Using the Printer Function
46
4
Image is dirty. Use of non-rec-
ommended ton-
er can result in
loss of print
quality and oth-
er problems.
Use manufacturer-genuine toner. Contact your service
representative.
Print result dif-
fers from the
display.
A non-Win-
dows OS is be-
ing used.
Check the application supports the printer driver.
Print result dif-
fers from the
display.
The machine is
not selected for
printing.
Use the machine's printer driver and check the machine is
the designated printer. See “Setting Up the Printer Driv-
er”, Printer Reference.
Print result dif-
fers from the
display.
Data transmis-
sion failed or
was cancelled
during printing.
Check whether there is failed or cancelled data remaining.
See “Checking the Error Log”, Printer Reference.
Characters differ
from the display.
The print densi-
ty is too dark.
Adjust the image density. See the printer driver Help.
Characters differ
from the display.
The loaded pa-
per is unsuitable.
Printing on recommended paper produces better resolu-
tion. See “Copy Paper”, About This Machine.
It takes too
much time to re-
sume printing.
The data is so
large or com-
plex that it takes
time to process.
If the Data In indicator is blinking, data is being processed.
Simply wait until printing resumes.
It takes too
much time to re-
sume printing.
The machine
was in Energy
Saver mode.
To resume from Energy Saver mode, it has to warm up,
and this takes time. See “ENERGY STAR Program”,
About This Machine.
Optional com-
ponents con-
nected to the
machine are not
recognized
when using
Windows
95/98/Me, Win-
dows 2000/XP,
and Windows
NT 4.0.
The option set-
up in printer
properties is not
configured
when bidirec-
tional transmis-
sion is not
enabled.
See the printer driver Help.
Paper is not fed
from the select-
ed tray.
When you are
using a Win-
dows operating
system, printer
driver settings
override those
set using the
display panel.
Set the desired input tray using the printer driver. See the
printer driver Help.
Problem Cause Solution