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TROUBLESHOOTING
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CRYSTALVIEW PLUS INSTALLATION AND OPERATIONS MANUAL
Troubleshooting
The troubleshooting section is used as a guide to understanding the
capabilities of the CrystalView Plus and for general troubleshooting.
If you have any problems or questions concerning the installation,
operation or usage of the CrystalView Plus that is not covered in this
manual, please contact Rose Electronics for technical support.
Image is not sharp / smeared
n Improper video equalization adjustment.
n Check CATx cable connections.
n If you are using an LCD panel, adjust the panel’s clock and
phase.
Separated colors / colored borders on text and Icons
n Improper skew settings, adjust color delays.
n Check CATx cable connections.
No video on remote monitor
n No power applied to local unit.
n Check keyboard connection on local unit, local unit power is
obtained from the CPU keyboard connection.
n CPUs keyboard port does not supply adequate power for the
local unit, Use an external 5V power adapter.
Monitor goes blank for a few seconds
n Check CATx cable routing to assure it is not routed near power
lines or other power sources that can cause interference.
n Check the system grounding.
Incorrect graphic mode on boot-up
n If the CPUs graphic card supports VESA DDC, configure the
graphic driver for the exact make and model of the video
monitor. CrystalView Plus does not support Plug-and-Play
(DDC) monitor selections.
Video is unstable / excess jitter
n If you are using an LCD panel, adjust the panel’s clock and
phase.
n Power off and on the remote unit.