Samsung CLP-550N Printer User Manual


 
S
OLVING
P
ROBLEMS
7.25
7
Back of printouts
are dirty
The transfer roller may be dirty. See “Cleaning the Inside of
the Printer” on page 6.31.
Check for leaking toner. Clean the inside of the printer.
Color or Black
pages
The imaging unit may not be installed properly. Remove the
imaging unit and reinsert.
The imaging unit may be defective and need replacing. Install
a new imaging unit.
The printer may require repairing. Contact a service
representative.
Loose toner
Clean the inside of the printer.
Check the paper type and quality. See “Paper Specifications”
on page G.4.
Install a new toner cartridge. See “Replacing the Toner
Cartridges” on page 6.8.
If the problem persists, the printer may require repairing.
Contact a service representative.
Character Voids
Character voids are white areas within parts of characters that
should be solid black:
If you are using transparencies, try another type of
transparency. Due to the composition of the transparency,
some character voids are normal.
You may be printing on the wrong surface on the paper.
Remove the paper and turn it around.
The paper may not meet paper specifications. See page G.4.
Horizontal stripes
If horizontally aligned color or black streaks or smears appear:
The imaging unit may be installed improperly. Remove the
imaging unit and reinsert.
The imaging unit may be defective. Install a new imaging unit.
See “Replacing the Imaging Unit” on page 6.14.
If the problem persists, the printer may require repairing.
Contact a service representative.
Problem Solution
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