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Understanding display messages
140
4. Troubleshooting
11
Network-related messages
12
Misc. messages
• Paper Empty in MP
Paper is empty in MP
tray.
Load paper
There is no paper in the
multi-purpose tray.
Load paper in the multi-
purpose tray (see "Multi-
purpose (or manual
feeder) tray" on page
50).
• Tray 2 door is open.
Close it
The tray2 is not
securely latched.
Close the tray2 until it
locks into place.
Message Meaning Suggested solutions
• IP Conflict
This IP address conflicts
with that of other
system
The network IP address
you have set is being used
by someone else.
Check the IP address
and reset it if
necessary (see
"Printing a network
configuration report"
on page 175).
• 802.1x Network Error
802.1x Network Error
Contact the Admin.
Fail to authenticate. Check the network
authentication
protocol. If the
problem persists,
contact your network
administrator.
Message Meaning Suggested solutions
Message Meaning Suggested solutions
• Door is open.
Close it
The front cover or rear
cover is not securely
latched.
Close the cover until it
locks into place.
• Scanner door open
Door of scanner is
open.
Close the door
The document feeder
cover is not securely
latched.
Close the cover until it
locks into place.
• Not Proper room temp
Not Proper room
temperature.
Change room
temperature
The machine is in a room
with improper room
temperature.
Move the machine to a
room with proper
room temperature (see
"Specifications" on
page 144).
• Replace retard roller
Replace with new tray
1 retard roller
• Replace retard roller
Replace with new tray
2 retard roller
The life of the tray
reverse roller has
expired.
Replace the tray
reverse roller with a
new one. Contact the
service
representatives.
• Replace pickup roller
Replace with new tray
2 pickup roller
The life of the tray pickup
roller will be expired.
Replace the tray pickup
roller with a new one.
Contact the service
representatives.