Sharp FO-DC500 All in One Printer User Manual


 
Problems and Solutions
209
10. Trouble-
shooting
Reception and copying problems
Problem Solution
The machine doesn’t
receive documents
automatically.
Make sure that the reception mode is set to AUTO.
If you subscribe to a distinctive ring service, make
sure that the Distinctive Ring function is set to the
correct ring pattern. If you do not subscribe to a
distinctive ring service, make sure that Distinctive
Ring is set to OFF SETTING. (See Distinctive Ring
in Chapter 6.)
The received document is
faint.
Ask the other party to send higher contrast
documents. If the contrast is still too low, your
machine may need service. Make a copy or print a
report to check your machine’s printing ability.
The toner cartridge may need replacement.
The printed image
appears dirty and/or the
paper jams frequently.
Have a service technician clean the print
compartment.
The power is on, but no
reception takes place.
Make sure that the wall jack is connected to the
TEL. LINE jack, and not the TEL. SET jack.
Received images are
distorted.
If ECM mode (Option Setting 9) is turned off, noise
on the telephone line may cause distortion. Have
the other party try sending the document again.
If the other machine has ECM mode, make sure
this feature is turned on in both machines (see
Option Setting 9).
Make a copy or print a report on your machine. If
the copy or report is also distorted, your machine
may need service.
The drum cartridge may be damaged. Try a new
drum cartridge.
The fusing unit and transfer roller may need to be
replaced during the life of the machine if print
quality begins to deteriorate. This must be done by
a service technician.