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The pointer does not move while using the Touchpad or
Mouse.
❑ Press the Windows key and use the arrow keys to select Shut Down. When
the Shut Down Windows dialog box appears, press Enter.
❑ If you cannot turn off your notebook as described in the step above, press
Ctrl+Alt+Delete simultaneously and then click Shut Down on the
Windows® Security screen to restart the notebook.
❑ If you cannot restart your notebook as described in the step above, press and
hold the power button for more than four seconds to turn off the notebook.
❑ If the pointer does not move while playing a disc, press Ctrl+Alt+Delete
simultaneously to stop playback and restart the notebook.
❑ If you are still experiencing problems, check that another mouse was not
installed.
❑ You may need to use your supplied Driver Recovery CD to reinstall the
touchpad or mouse drivers. See “To use the Driver Recovery CD(s)” for
more information.