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6
Troubleshooting Drives, PC Cards and Peripheral De-
vices ........................................................................125
My floppy disk drive (optional) cannot write to a floppy disk.
125
My optical disc drive is not playing my CD or DVD proper-
ly...................................................................................... 125
My optical drive tray does not open................................ 126
I cannot use Digital Video (DV) devices. The message “DV
equipment seems to be disconnected or turned off” appears.
126
My PC Card is not working. ........................................... 126
Troubleshooting Software....................................... 127
My software program stops responding or crashes......... 127
When I click an application icon, the message “You must in-
sert the application CD into your optical drive” appears and
the software does not start............................................... 127
I cannot use the DVgate™ software. .............................. 127
My computer’s start-up time seems longer after I have in-
stalled AOL. What can I do?........................................... 127
Troubleshooting the Modem................................... 128
My modem does not work. ............................................. 128
My modem connection is slow. ...................................... 128
Troubleshooting Audio ........................................... 129
My speakers make no sound. .......................................... 129
My microphone does not work. ...................................... 129
Troubleshooting the Printer .................................... 130
I cannot print................................................................... 130
Troubleshooting i.LINK devices ............................131
I cannot establish a connection between two VAIO comput-
ers when using an i.LINK cable...................................... 131