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34 (GB)
Troubleshooting
Troubleshooting
If you encounter a problem during operation, press the HELP key to display the help messages.
You can get these kinds of help messages:
•Image: A menu is not displayed. Colors are not correct.
• Sound: Sound is not output correctly.
•Other: The indicator lights up/flashes.
If you still have a problem after consulting the help messages, please check the following. If the problem persists,
contact your Sony dealer.
The lamp cover is detached.
The air filter cover is detached.
Close the lamp cover securely
(see page 32 (GB))
.
Symptom
Cause
Remedy
The power is not turned on.
The power has been turned off and on
with the I / 1 key at too short an interval.
Wait for about 90 seconds before turning on the
power
(see page 20 (GB))
.
Close the air filter cover securely
(see page 33 (GB))
.
Power
No picture.
The computer signal is not set to output
to an external monitor.
The computer signal is set to output to
both the LCD of the computer and an
external monitor.
Image
Symptom
Cause
Remedy
Set the computer signal to output to an external
monitor
(see page 15 (GB))
.
Set the computer signal to output only to an
external monitor
(see page 15 (GB))
.
A cable is disconnected or not connected
properly.
Check that the proper connections have been
made
(see pages 15 (GB) to 18 (GB))
.
The input selection is incorrect. Select the input source correctly using the INPUT
key
(see page 19 (GB))
.
The picture is cut off.
Press the PIC MUTING key on the Remote
Commander to release the muting function
(see
page 13 (GB))
.
The color system of the input signal is
not set correctly.
The monitor channel selected is
incorrect.
Noise may appear on the background
depending on the combination of the
numbers of dot input from the connector
and numbers of pixels on the LCD panel.
The picture is noisy.
Change the desktop pattern on the connected
computer.
On-screen display does not
appear.
STATUS in the SET SETTING menu has
been set to OFF.
Set STATUS in the SET SETTING menu to ON
(see page 27 (GB))
.
Set COLOR SYS in the PICTURE CTRL menu to
match the color system of the input signal
(see
page 24 (GB)).
The color balance of the video
picture is not correct.
No picture appears on the
external monitor.
Select the correct monitor channel.
The 15k RGB/component equipment is
connected to the INPUT B connector.
Connect the equipment to the INPUT A connector
(see page 17 (GB))
.