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Troubleshooting guide
45
Printer does not feed paper
properly.
Jamming paper. Remove all paper from the
printer and then reload it.
Line spacing is incorrect. The line spacing or leading
selected in your application
program is wrong.
Choose a different line
spacing or leading setting
from your application.
Auto line feed with carriage
return is enabled.
Use the EDS Mode to
disable auto line feed with
carriage return. See “Switch
4: Auto LF with CR” on
page 23.
Lines print over each other. Auto line feed with carriage
return is disabled.
Use the EDS Mode to enable
auto line feed with carriage
return. See “Switch 4: Auto
LF with CR” on page 23.
Incorrect number of lines are
printed on the page.
Auto line feed with carriage
return is enabled.
Use the EDS Mode to
disable auto line feed with
carriage return. See “Switch
4: Auto LF with CR” on
page 23.
The line spacing or leading
selected by your application
program is wrong.
Choose a different line
spacing or leading setting
from your application.
Dot adjustment is not
correct.
See “Adjusting the dot
alignment” on page 42.
Text and graphics are
malformed.
Print quality is poor.
The ribbon is worn out or
“used up.”
Replace the ribbon with a
new one.
The print head is damaged. Return the printer to your
dealer for repair.
Problem Possible Cause Recommended Action