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SVx41HDI Series Server Remote Control: Instruction Guide
49
Accessing the Web Interface
Once a dial-up connection has been established, you can access the Web interface or start a VNC
session using the following IP address:
https://99.99.99.99
You can now login to the Web interface (and/or VNC session) normally. Note that the remote
machine (the one you dialed from) is automatically assigned the IP address 99.99.99.100 for the
PPP session. This, and the IP address of the SVx41HDI, cannot be modified. The following
TCP/IP port numbers are assigned for a PPP connection, regardless of the settings configured in
the Web interface for the LAN port:
HTTPS: 443
VNC (clear-text): 5900
VNC (SSL secured): 15900
SSH: 22
Performance Notes
• All images over the PPP connection will be grayscale to conserve bandwidth. If other
users are connected while a PPP session is active, their screens will be in grayscale as
well. When PPP in inactive, color is automatically re-enabled.
• Some areas of the screen may not be updated as frequently as others, and animations
or other auto-updating areas of the screen may appear out-of-focus or “blocky” as a
result. Since the area around the mouse pointer is refreshed most frequently, hold the
pointer over an area to improve its clarity.
• It may be beneficial to minimize any unnecessary icons, backgrounds, or other clutter
on the managed computer’s desktop to make the dial-up connection as efficient as
possible.
• You will need to disable the modem feature and re-connect the serial port on the
SVx41HDI to the port on a managed computer to use serial configuration.
Troubleshooting Guide
The following messages will appear in the system log on the Status screen in the Web interface
and may help to diagnose problems with the modem configuration.
Starting PPP (for auth) on port…
Modem is connecting and the PPP login process is starting.
Modem hang up. Resetting
The connection has been closed or terminated unexpectedly.
Timeout during login process. Giving up
The PPP client connecting over the modem has waited too long to complete the
authentication process or supplied an invalid user name and/or password.