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312651601 • Rev A Preface xiii
Customers who have a current warranty or a current maintenance service agreement
may apply for membership by clicking on the Request Password button on the CRC
home page. Sun employees may enter the CRC through the SunWeb PowerPort.
The URL for the CRC is http://www.support.storagetek.com
Partners Site
The StorageTek Partners site is a Web site for partners with a StorageTek Partner
Agreement. This site provides information about products, services, customer support,
upcoming events, training programs, and sales tools to support StorageTek Partners.
Access to this site, beyond the Partners Login page, is restricted. On the Partners Login
page, Sun employees and current partners who do not have access can request a login
ID and password and prospective partners can apply to become StorageTek resellers.
The URL for the StorageTek Partners site is: http://members.storagetek.com
The URL for partners with a Sun Partner Agreement is:
http://www.sun.com/partners/
Third-Party Web Sites
Sun is not responsible for the availability of third-party web sites mentioned in this
document. Sun does not endorse and is not responsible or liable for any content,
advertising, products, or other materials that are available on or through such sites or
resources. Sun will not be responsible or liable for any actual or alleged damage or loss
caused by or in connection with the use of or reliance on any such content, goods, or
services that are available on or through such sites or resources.
Hardcopy Publications
Contact a Sun sales or marketing representative to order additional paper copies of this
publication or to order other StorageTek brand product customer publications in paper
format.
Customer Support
Customer support is available 24 hours a day, seven days a week, to customers with
Sun or StorageTek maintenance contracts and to Sun employees. You can find
additional information about customer support on the Customer Resource Center
(CRC) Web site at: http://www.support.storagetek.com