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SysKonnect SK-98xx V2.0 Gigabit Ethernet Adapter
7 Troubleshooting
Searching for errors
If the problem persists, you can analyze the status of the network adapter with the aid of the LEDs
and the diagnostics program.
Problem What to do
Another expansion
card fails to work after
the network adapter
has been installed
Make sure all cables are connected to the correct expansion cards.
Make sure the expansion cards are correctly inserted and check if any
internal connections in the computer have been disengaged or were
damaged during the installation of the network adapter.
Check for resource conflicts in the computer. Check PCI configuration
and resource allocation.
The computer does
not detect the network
adapter
Make sure the adapter is properly seated in the computer.
Try installing the adapter in a different bus master compatible PCI slot.
The network adapter
fails during normal op-
eration
Load or install the driver again.
Loopback test is suc-
cessful (see page 45)
but link LED does not
light (no connection)
Remove the SC duplex connector, reverse the positions of RX and TX,
and insert it again.
Check the connections and try another switch port if necessary.
Is switch configuration 1000 Mbit/s set?
Is the network driver loaded?
Is the maximum transmission distance exceeded (see table on page
15)?
LEDs for transmit/re-
ceive data packets
(TX/RX) are not illumi-
nated
Make sure the network driver is loaded.
Is there any network overload?
Is switch configuration 1000 Mbit/s set?
Is the maximum transmission distance exceeded (see table on page
15)?
If you have any other SysKonnect adapter installed, compare your set-
up with this adapter.