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8900NET Instruction Manual 59
Service
Event Messages From the Frame Are Not Being Displayed by NetCentral or
Another SNMP Manager Application
1. Check that the frame is powered on and configured with an 8900NET
module on the Network.
2. Check that the 8900NET module in the frame is loaded with software
version 2.1 or later.
Earlier versions of software do not support SNMP.
3. Check that the SNMP Agent has been installed and configured on the
8900NET module.
View the 8900NET module
CONFIGURATION page and note the event con-
figuration parameters, the
NET CARD EVENT REPORTS form and REPORT
DESTINATIONS table.
If these are not visible, install the SNMP Agent per the instructions in
the manual.
4. Check that the IP Address and Community Name for the SNMP
Manager has been assigned in the
REPORT DESTINATIONS table and is
Active.
• If there is no entry for the SNMP Manager in the Table, the SNMP
manager’s IP Address and Community name must be entered (see
Network Module Configuration for SNMP on page 30).
• If the entry for the SNMP Manager is incorrect, it must be corrected,
activated, and the 8900NET module must be rebooted.
• If the entry has been entered and the Status of the entry is reported
NOT IN SERVICE, the Active operation for that entry must be selected,
applied and the 8900NET module must be rebooted.
• If the entry has been entered and the Status of the entry is
NOT READY,
the entry must be corrected, activated and the 8900NET module
must be rebooted.
• If the entry has been entered and the Status of the entry is
ACTIVE –
PENDING REBOOT, the 8900NET module must be rebooted.