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Section 1B: Getting Started 13
The software must be installed before you insert the Sprint Mobile
Broadband USB modem for the first time. Detailed instructions are
provided starting on page 18.
Activating and Using Sprint Service
Before using your Sprint Mobile Broadband USB modem, you must
first set up your Sprint wireless network account.
Call Sprint Customer Service
ⅷ If you will be using your Sprint Mobile Broadband USB modem
primarily for business purposes, call 1-888-788-4727.
ⅷ If your device is intended primarily for personal use,
call 1-888-715-4588.
You should have the following information available:
ⅷ Your billing address
ⅷ Your Social Security number or Tax ID number
ⅷ Your driver’s license number
ⅷ Your Sprint Mobile Broadband USB modem’s ESN (electronic
serial number) (The ESN is printed on the device's label and can
also be displayed during the installation process.)
ⅷ A pen and paper to write down your account information
During this call, Sprint Customer Service will help you select your
service plan and guide you through the activation process. They
will also provide you with the following important account
information:
ⅷ Your device’s Activation Code
ⅷ Your device’s phone number
ⅷ Your device’s Lock Code