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Section 2D: Troubleshooting Tips 73
Accessing Diagnostics
ᮣ Select Menu > Device Info & Diagnostics from the Sprint
Connection Manager software interface.
About Device Info & Diagnostics
The Device Info & Diagnostics dialog box allows you to select a
number of ways to troubleshoot or obtain more information
about your Sprint Mobile Broadband USB modem.
The tests automatically run when the window opens.
To view your system parameters, including installed files:
ᮣ Click the System Information button.
Information obtained from the System Information sections can
be used to create a report, which can be saved and then sent via
email to a Sprint Customer Service representative to help them in
troubleshooting your notebook.