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User’s Manual 9-9
Satellite A500/A500D
Hard disk drive
Problem Procedure
Computer does not
boot from hard disk
drive
Check to see whether that is a floppy diskette in
the floppy diskette drive or a CD-ROM/DVD-ROM
in the optical disc drive - if so remove it and try to
start the computer again.
If this has no effect, check the Boot Priority
setting within the TOSHIBA HW Setup
utility- please refer to the Boot Priority section in
Chapter 7, HW Setup and Passwords, for further
information.
Please refer to your operating system
documentation in order to determine whether
there is a problem with any of the operating
system files or settings.
Slow performance The files on the hard disk drive may be
fragmented - in this instance you should run the
disk Defragmentation utility to check the
condition of your files and the hard disk drive.
Please refer to the operating system’s
documentation or online Help File for further
information on operating and using the
Defragmentation utility.
As a last resort you should reformat the hard disk
drive and then reload the operating system and
all other files and data. If you are still unable to
resolve the problem, contact your reseller, dealer
or service provider.