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3-12 User’s Manual
Satellite A500/A500D
Restoring the pre-installed software from the Recovery hard disk
drive
A portion of the total hard disk drive space is configured as a hidden
recovery partition. This partition stores files which can be used to restore
pre-installed software in the event of a problem.
If you subsequently set up your hard disk drive again, do not change,
delete or add partitions in a manner other than specified in the manual,
otherwise you may find that space for the required software is not available.
In addition, if you use a third-party partitioning program to reconfigure the
partitions on your hard disk drive, you may find that it becomes impossible
to setup your computer.
1. Turn off your computer.
2. Turn on the computer and when the TOSHIBA screen appears
repeatedly press the F8 key.
3. The Advanced Boot Options menu will be displayed. Use the arrow
keys to select Repair Your Computer and press ENTER.
4. Select your preferred keyboard layout and press Next.
5. To access the recovery process please log on as an enabled user with
sufficent rights.
6. Click TOSHIBA HDD Recovery on the System Recovery Options
screen.
7. Follow the on-screen instructions on the TOSHIBA HDD Recovery
dialog. The computer will be restored to its factory state.
When the sound mute feature has been activated by pressing the Mute
panel (Fn+ESC), be sure to disable this to allow sounds to be heard before
starting the restore process. Please refer to Chapter 5, The Keyboard, for
further details.
You can not use System Recovery Options if restoring the pre-installed
software without System Recovery Options.
When you reinstall the Windows operating system, the hard disk will be
reformatted and all data will be lost.
Please set your BIOS to default before you recover your computer to the
factory state!