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GD-1210/1250/1270/1160/1260 © 2006 - 2011 TOSHIBA TEC CORPORATION All rights reserved
TROUBLESHOOTING
3 - 18
- Conditions of RADF (this information is needed for transmission error)
Originals have been all exited
Abnormal (original jam, etc.)
Others (be as specific as possible):
- Condition/State of the communication
Transmission error
Reception error
ECM mode
G3 mode
Image errors such as stream image or interrupted image occur in the G3 mode when the noise
occurs on the line. These are liable to occur since the line condition differs depending on each
communication.
If the same errors occur to the image which was resent, they can be decreased by reducing the
transmission speed of the sending side.
Communication cannot be made with a particular number.
(Information of the other side’s machine: _______________________________)
If the communication is impossible with a particular number, it is considered that the other party’s
machine has broken down or has been busy (there is no response) because the recording paper
has run out and the memory is full. Check the condition of the terminal of the other side.
If there is no problem with the terminal, check the model name since there is a possibility that
particular type of the machine has caused the problem.
Original size = A3 B4 A4 B5 A5
Size of the received document =A3 B4 A4 B5 A5
Resolution = NORMAL (8*3.85) FINE (8*7.7) U-FINE (16 or 8*15.4)
Error occurred to the _________st/nd/rd/th sheet out of ________sheets.
- Condition of the circuit connection
Connected directly with the public telephone circuit.
Connected via a local exchange device or the main equipment.
Æ Is any other equipment connected besides this unit?
Æ Does the ring tone sound normally (rings for 1 second and stops for 2 seconds)
(If it is not normal, the reception may not be started.)
Circuit switching device
Æ Are the circuit settings (DP, PB) of the circuit switching device the same as those for this unit?
Connection via an ISDN circuit terminal adaptor
Æ Is the circuit number of the terminal adaptor correct? Is it the same number as that for the FAX
assigned to the other device (ex. data modem)?
Æ Does the noise from the terminal adaptor affect the line? (Connect the TA with your machine
and ground it to check.)