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9-10 User’s Manual
Troubleshooting
Pointing device
If you are using a USB mouse, also refer to the USB section in this chapter
and to your mouse documentation.
Touch Pad
USB mouse
Problem Procedure
On-screen pointer does
not respond to Pad
operation
The system might be busy. If the pointer is
shaped as an hourglass, wait for it to return to its
normal shape and try again to move it.
Double-tapping does
not work
Try changing the double-click speed setting in
the mouse control utility.
1. To access this utility, click , Control Panel,
Hardware and Sound, then Mouse.
2. Wihtin the Mouse Properties window, click
the Buttons tab.
3. Set the double-click speed as required and
click OK.
The mouse pointer
moves too fast or too
slow
Try changing the speed setting in the mouse
control utility.
1. To access this utility, click , Control Panel,
Hardware and Sound, then Mouse.
2. Within the Mouse Properties window, click
the Pointer Options tab.
3. Set the pointer speed as required and click
OK.
The response of the
Touch Pad is too
sensitive
Adjust the touch sensitivity.
1. Click , Control Panel, Hardware and
Sound, then Mouse.
2. Within the Mouse Properties window, click
the Device setting tab or Advanced tab.
3. Adjust the touch sensitivity under these tabs.
Problem Procedure
On-screen pointer does
not respond to mouse
operation
The system might be busy. If the pointer is
shaped as an hourglass, wait for it to resume its
normal shape and try again to move it.
Make sure the mouse is properly connected to
the USB port.