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NC200
Cloud Camera, 300Mbps Wi-Fi
account that is authorized to install applications.
Network congestion may prevent the Image screen from
appearing quickly. You may choose lower resolution to reduce
the required bandwidth.
The
camera work locally
but not externally.
Might be caused from the firewall protection. Check the
Internet firewall with your system or network administrator. The
firewall may need to have some settings changed in order for
the camera to be accessible outside your LAN.
Make sure that the camera isn’t conflicting with any other web
server running on your LAN.
Check the configuration of the router settings allow the camera
to be accessed outside your local LAN.
Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will
not work correctly.
The unreadable
characters are displayed.
Use the operating system of the selected language. Set the
Encoding or the Character Set of the selected language on the
Internet Explorer.
Frame rate is slower than
the setting.
The traffic of the network and the object of the image affect the
frame rate. The network congestion causes frame rate slower
than the setting.
Check the bandwidth of Internet connection. If t
he Internet
bandwidth is lower than target bit rate, the video streaming will
not work correctly.
Ethernet switching hub can smooth the frame rate.
Image Transfer on e-mail
or FTP does not work.
Default Gateway and DNS server address should be set up
correctly.
If FTP does not work properly, ask your ISP or network
administrator about the transferring mode of FTP server.
Video quality of the camera
The focus on the camera
is bad.
The lens is dirty or dust is attached. Fingerprints, dust, stain,
etc. on the lens can degrade the image quality.
The color of the image is
poor or strange.
To insure the images you are viewing are the best they can be,
set the Display property setting (color quality) to 16bit at least
and 24 bit or higher if possible within your computer.
The configuration on the camera image display is incorrect.
You need to adjust the image related parameters such as
brightness, contrast, and saturation properly.
Image flickers.
Wrong power line frequency makes images flicker. Make sure
the 50 or 60Hz format of your camera.
If the object is dark, the image will flicker. Make the condition
around the camera brighter.
Miscellaneous
Cannot play the recorded
file
Have installed Microsoft®’s DirectX 9.0 or later and use the
Windows Media Player 11.0 or later to play the AVI filed recorded
by the camera.
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