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Repair
If your Superprint 4425 is not working, we may be able to help
you solve the problem over the telephone. Call Ultratec at the
number on the inside front cover.
Sending the Superprint 4425 for repair
Follow these steps if you need to send the Superprint 4425 to our
repair center:
1. Pack it in the original shipping carton or a similar sturdy box.
2. Include a note that describes the problem. The note will help
the technicians find the problem.
3. Insure the Superprint 4425 for shipment. Ultratec or an
authorized Ultratec repair center is not responsible for damage
during shipping to the center.
4. Send the Superprint 4425 to the Ultratec National Service
Center at the address below.
Ultratec National Service Center
5901 Research Park Blvd.
Madison, WI 53719
email: service@ultratec.com
78 • CARE & REPAIR