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Troubleshooting
If your BC785D is not performing properly, try the following steps.
If you experience difficulty while in TrunkTracker mode, try the following steps.
Problem Suggestion
Scanner won't work. 1. Check the connections at both ends of the AC Adapter.
2. Turn ON the wall switch of your room. You could be
using an outlet controlled by the wall switch.
3. Move the AC Adapter to another wall outlet.
Improper reception. 1. Check the antenna connection.
2. Move the scanner.
3. You may be in a remote area which could require an
optional multi-band antenna.Check with your dealer or
local electronics store.
Scan won't stop. 1. Adjust squelch threshold - refer to page 17, "Setting the
Squelch".
2. Check the antenna connection.
3. Check to see if many of the channels are Locked Out.
If so, the scanner has less chance of finding an
active channel.
4. Review each channels frequency to see if it is still
stored in Memory and is correct.
5. Its possible that none of the programmed frequencies
are currently active.
Scan won't start. 1. Press the
SCAN
key again.
2. Adjust the
SQUELCH
control.
3. Check to see if all channels are Locked Out.
Weather Scan won't work. 1. Adjust squelch threshold - refer to page 17, "Setting the
Squelch".
2. Check the antenna.
Problem Suggestion
Scanner won't track.
1. Missing the Data Frequency.
2. Change to a Type 1 Scanner setup.
Review Fleet Map Programming on page 64.
Scanner won't stop 1. No IDs have been programmed.
during Scan List mode.
2. The IDs you have stored are not active.
Scanner will not acquire 1. Adjust the squelch for Trunking mode.
data channel. See page 50.
2. Missing the frequency used for the data channel.
Check your frequency list.
Missing replies 1. Change to a Type 1 scanner setup.
to conversations. Review Fleet Map Programming on page 64.
2. Try another Preset Fleet Map or Program your own
Fleet Map.
3. Check to see that all of the systems frequencies
have been entered.
Channel Activity 1. May be a telephone interconnect call, which are
Indicators are flashing intentionally blocked by your scanner.
but no sound is heard.
2. The ID on your display is not active.
Scanner not tracking 1. Logical channel numbers (frequencies) for the system
an EDACS system are not programmed in the correct order.
properly. Check frequency resources and reprogram.
2. Not all frequencies for the system are programmed.
Check frequency resources.
BC785D 11/8/2 1:01 PM Page 79