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should type command and click OK. Windows 2000 and XP users should type cmd and
click OK.
2 At the command prompt, type Ping 127.0.0.1. This is your local host address and this will
ensure that the TCP/IP protocol is installed and functioning properly. If you cannot com-
plete this ping, reinstall the TCP/IP protocol on your computer. Refer to your operating
system’s documentation for instructions.
3Type Ping followed by your IP address. This will ensure that your computer is responding
to requests.
4Type Ping followed by your gateway address to check the communication with your wire-
less router or access point. This will ensure that you can connect to the wireless network.
If you cannot complete this ping, make sure your wireless settings are correct.
5Type Ping followed by the outside Internet address that is provided by your ISP. This pro-
cedure will ensure that your wireless network can connect to the Internet. If you cannot
complete this ping, verify your internet connection between your modem and your wire-
less router or access point.
6Type Ping followed by your known DNS server address. This will allow you to resolve valid
Internet host names to IP addresses and to verify that you can access the Internet.
Register your product
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Support
Country Voice Online Support Hours
United States (801) 401-1143 http://www.usr.com/emailsupport 9:00 A.M. - 5:00 P.M., M-F CST
Canada (801) 401-1143 http://www.usr.com/emailsupport 9:00 A.M. - 5:00 P.M., M-F CST
For current support contact information, go to the following web site: http://www.usr.com
R24.0459.00 5430 US Fr Can .book Page 17 Wednesday, February 25, 2004 4:43 PM