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Vidikron PlasmaView Owner’s Operating Manual 41
PRE
L
IMINAR
Y
5.1
Troubleshooting Tips
Table 5-1 provides some general guidelines for troubleshooting problems you may
encounter with the PlasmaView. If you encounter an issue not described here, please contact
your Vidikron dealer or Vidikron Technical Support.
5Maintenance and Troubleshooting
Table 5-1. Troubleshooting Chart
Symptom Possible Cause(s) Solution
The display does not turn on
after initial installation.
• The PlasmaView is not
plugged in or the AC outlet
is not active.
• The remote control
batteries have run out.
• Ensure that the PlasmaView
is plugged in and that the
AC outlet is active.
• Replace the batteries.
The display is on, but there is
no picture or sound.
• Incorrect source selection.
• Source component is not
turned on.
• Source component is
connected incorrectly or
not at all.
• Select the correct source.
• Turn on the source
component.
• Check video and/or audio
connections to source
component.
Picture is okay, but there is no
sound.
• Audio output is muted.
• Volume setting is too low.
•Press the MUTE button on
the remote control.
• Turn up the volume.
Image is too bright and/or
lacks definition in the bright
areas of the image.
• Contrast is set too high. • Lower the contrast setting.
Image appears “washed out”
and/or dark areas appear too
bright.
• Brightness is set too high. • Lower the brightness
setting.
Colors in the image are
swapped; for example, reds
appear blue or vice versa.
• The Red/Pr, Green/Y or
Blue/Pb outputs from the
source are connected to the
wrong inputs on the
PlasmaView.
• Ensure that the source
outputs are connected to
the correct PlasmaView
input.
RGB-HD images appear
“noisy.”
• Clock and Phase (Fine
Picture and Picture Adjust)
settings need adjustment.
• Manually adjust Fine
Picture and Picture Adjust
settings, or perform an
Auto-Adjust (refer to
Computer (available only
on PC/RGB Input) on
page 34).