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Troubleshooting Reference
38
Measured
output voltage
is too low.
Use of an
average-reading, AC
voltmeter to read
output voltage.
Battery is almost fully
discharged.
The modified sinewave (MSW)
output of the XPower Powerpack
requires a true RMS reading meter,
such as the Fluke 87 series, for
accurate measurement.
Press Battery Status button to verify
battery status and recharge the
XPower Powerpack as necessary.
Battery Level indicators are only
accurate when the XPower
Powerpack has been disconnected
from all appliances and all charging
sources for fifteen minutes.
The battery
clips of the
jump-start
cables measure
zero volts.
No voltage is present
at the battery clips of
the jump-start cable
unless they are
properly connected to
an external battery.
Connect battery clips of the jump-
start cable correctly to an external
battery.
Charging light
is Off when
AC Charger is
connected
No AC power at the
wall receptacle.
AC Charger is faulty.
Ensure power is available at the wall
receptacle.
Replace the AC Charger.
Overload
shutdown
Appliance power
requirements exceed
the capability of the
XPower Powerpack.
Unplug the appliance and confirm
that the appliance’s power
requirement is 250 watts or less
before attempting to restart the
appliance.
Table 4 Troubleshooting reference
Problem Possible Cause Solution