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Contacting Xantrex Customer Service
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Contacting Xantrex Customer Service
If none of the troubleshooting suggestions work, you will
need to call Xantrex Customer Service:
If possible, note the circumstances surrounding the failure
below. This information will assist the service technician in
diagnosing the problem quickly.
Phone: 1-800-670-0707 (toll free in North America)
1-604-420-1585 (outside of North America)
Fax: 1-800-994-7828 (toll free in North America)
1-604-420-1591 (outside of North America)
Email: CustomerService@xantrex.com
Web: www.xantrex.com
Serial number
Purchase date
Description of problem
Has this problem
happened before?
Appliances running
when problem occurred
Were any AC or 12 volt
DC appliances affected?
Description of indicators
on front panel