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Out of Warranty Service
48
How other laws apply
This warranty gives you specific legal
rights, and you may also have other rights which vary from
jurisdiction to jurisdiction.
For our Canadian customers When used herein “implied
warranties of merchantability and fitness for a particular
purpose” includes all warranties and conditions, express or
implied, statutory or otherwise, including without limitation
implied warranties and conditions of merchantability and
fitness for a particular purpose.
Out of Warranty Service
If the warranty period for your XPower Powerpack has
expired, if the unit was damaged by misuse or incorrect
installation, if other conditions of the warranty have not been
met, or if no dated proof of purchase is available, your
inverter may be serviced or replaced for a flat fee.
To return your XPower Powerpack for out of warranty
service, contact Xantrex Customer Service for a Return
Material Authorization (RMA) number and follow the other
steps outlined in “Warranty Information” on page 45.
Payment options such as credit card or money order will be
explained by the Customer Service Representative. In cases
where the minimum flat fee does not apply, as with
incomplete units or units with excessive damage, an
additional fee will be charged. If applicable, you will be
contacted by Customer Service once your unit has been
received.