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Warranty Information
46
liable for damages, whether direct, incidental, special, or
consequential, or economic loss even though caused by the
negligence or fault of Xantrex. Some jurisdictions do not
allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion
may not apply to you.
What will Xantrex do? At its option, Xantrex will repair or
replace the defective product free of charge. Xantrex will,
also at its option, use new and/or reconditioned parts made by
various manufacturers in performing warranty repair and
building replacement products. If Xantrex repairs or replaces
a product, its warranty term is not extended. Xantrex owns all
parts removed from repaired products.
Service during warranty?
In order to qualify for the
warranty, a dated proof of purchase must be provided and the
product must not be disassembled or modified without prior
authorization by Xantrex. If your product requires warranty
service, please return it to the place of purchase along with a
copy of your dated proof of purchase. If you are unable to
contact your merchant, or the merchant is unable to provide
service, contact Xantrex directly:
Phone: 1-800-670-0707 (toll free in North America)
1-604-420-1585 (outside of North America)
Fax: 1-800-994-7828 (toll free in North America)
1-604-420-1591 (outside of North America)
Email: CustomerService@xantrex.com
Web: www.xantrex.com