Xerox 27 Scanner User Manual


 
The scanner makes strange noises when I try to scan, and no image is produced.
m The scanner carriage may be locked.
Make sure the scanner lock is in the unlocked position. For information,
see “Locking and Unlocking the Scanner” in Chapter 2.
I still have my old Apple OneScanner attached to my Macintosh. When I try to scan with
the OneScanner Dispatcher application, a message tells me the application can’t find the
new scanner.
m You may need to reset the SCSI ID number for the new scanner.
Assign a SCSI ID number to the new scanner that is lower than the ID
number assigned to the old scanner. For information, see Chapter 2,
“Setting Up the Scanner.”
Or, turn off the old scanner or remove it from the SCSI chain.
Something inside the scanner rattles when I move the scanner.
m The scanner’s internal hardware may have been damaged.
You may have a serious hardware problem. See your authorized Apple
service center.
I keep getting messages that there’s not enough space on my hard disk.
m You may need a larger hard disk.
Try these memory-saving options:
m Try scanning at a lower resolution so less space is needed.
m Try cropping the image before you scan. A smaller image requires
less space.
m Try switching to Black and White or Grayscale when you scan. Images
scanned with these options require less space than images scanned
in color.
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Troubleshooting