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6-10 WorkCentre Pro 421 User Guide
Transport jams
in main body
E08 Transporting jam inside the
ADU.
Open the side cover and exit cover of
the copier and remove any jammed
paper. Open the ADU (Auto Duplex
unit) cover and remove any jammed
paper. Close covers afterwards.
E09 Time out error at the paper feed
sensor.
Open the side cover of the copier and
remove any jammed paper. Close
cover afterwards.
Paper Feed
jam
E11 Paper feed jam at the ADU. Open the side cover of the copier and
the ADU (Auto Duplex unit) cover
and remove any jammed paper.
Close covers afterwards.
E12 Paper feed jam at the Bypass
Tray.
Remove stack of paper from the
bypass tray, fan the edges and reload
it.
E13 Tray 1 feed jam. Open the copier side cover and
remove any jammed paper. Close
cover.
E14 Tray 2 feed jam. Open the Tray 2 side cover and
remove any jammed paper. Close
cover.
Optional Trays
transport jams
E31 Paper jam inside Main unit
during Tray 2 feed (paper does
not reach FDS1 sensor).
Open the copier side cover and
remove any jammed paper. Open the
Tray 2 side cover and remove any
jammed paper. Close covers.
Paper jam due
to open cover
E41 Copier front cover or side cover
is opened during copying.
Open the side cover and exit cover
and remove any jammed paper. Also
if you have an ADU (Auto Duplex
unit), a job separator or an offset
catch tray, open the cover and
remove any jammed paper. Open the
side cover of the Paper Feed
Processor (tray 2) and remove any
jammed paper. Close all covers.
Paper jam due
to open cover
E42 Tray 2 side cover is opened
during copying.
Open Tray 2 side cover and remove
any jammed paper. Close covers.
Type
Error
Code
Probable Cause Corrective Action