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Remote Control Panel and Status Monitor Messages
Chapter 6: Troubleshooting ❖ 6-5
I/O ERROR
The printer’s parallel cable does not
support bi-directional communication.
Check that the ports on your PC/host
are functioning and are not labeled
incorrectly.
The communication between the
printer and PC/host is having problems.
Check the cable from your printer. It
could be loose or damaged.
The printer is not connected properly. Verify the connection from the printer
to the PC/host.
If problem persists, contact your dealer
or Xerox/Rank Xerox for technical
support.
MEMORY FULL
The printer received excessive data from
the computer to process and is out of
available memory.
Add additional printer memory SIMM.
You may have tried to transfer too
many soft fonts, or graphic image may
be too complex.
Decrease page image complexity.
If problem persists, contact your dealer
or Xerox/Rank Xerox for technical
support.
OFF-LINE
The status of the printer is OFF-LINE. Press the Front Panel key to place the
printer in ON-LINE state.
If the printer does not go to ON-LINE
state, unplug it from the wall outlet.
Wait one minute, then reconnect.
If problem persists, contact your dealer
or Xerox/Rank Xerox for technical
support.
ON-LINE
Printer is ready to receive data via the
parallel port.
No corrective action required.
Table 6.2 RCP and SM messages (continued)
Message Condition/Problem Corrective Action
Table 6.2 Page 2 of 4
4508-c06.frm Page 5 Wednesday, May 22, 1996 7:48 AM