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Solving Print Quality Problems
6-14 ❖ DocuPrint 4508 User Guide
Black prints
The page is entirely black
Defective Printer Cartridge, or the
Printer Cartridge is at its end of life
Replace Printer Cartridge
(Perform the Printer Cartridge
cleaning procedure discussed on
page 6-16 before replacing the
Printer Cartridge)
Printer power supply has failed Contact your dealer or Xerox/
Rank Xerox
Spot deletions
Areas of the print are extremely
light or missing
Damp paper stock Replace paper stock
Defective Printer Cartridge, or the
Printer Cartridge is at its end of life
Replace Printer Cartridge
Vertical line deletions
Localized print deletions forming
narrow lines running in the
direction of the paper movement
Printer Cartridge not installed
correctly.
Remove or reinstall the Printer
Cartridge
Defective paper stock, creases,
folds, etc.
Replace paper stock
Defective Printer Cartridge, or the
Printer Cartridge is at its end of life
Replace Printer Cartridge
Horizontal line deletions
Localized print deletions
appearing as bands running
across the page perpendicular to
the direction of paper movement
Defective paper stock, creases,
folds, etc.
Replace paper stock
Page too complex Decrease page complexity or add
printer memory
Vertical dark streaks
Black lines running across the print
in the direction of paper
movement
Contaminated paper path Clean paper path. Print several
blank sheets of paper to remove
any toner accumulations
Defective Printer Cartridge, or the
Printer Cartridge is at its end of life
Replace Printer Cartridge
(Perform the Printer Cartridge
cleaning procedure discussed on
page 6-16 before replacing the
Printer Cartridge)
Table 6.3 Solving print quality problems (continued)
Problem Possible Cause(s) Corrective Action(s)
Table6.3 Page2 of 4
4508-c06.frm Page 14 Wednesday, May 22, 1996 7:48 AM