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Solving Print Quality Problems
Chapter 6: Troubleshooting ❖ 6-15
Repetitive horizontal dark
streaks
Black lines running across the page
perpendicular to the direction of
paper movement
Contaminated paper path Clean paper path. Print several
blank sheets of paper to remove
any toner accumulations
Defective Printer Cartridge, or the
Printer Cartridge is at its end of life
Replace Printer Cartridge
(Perform the Printer Cartridge
cleaning procedure discussed on
page 6-16 before replacing the
Printer Cartridge)
Dark spots/marks
Contaminated paper path Clean paper path. Print several
blank sheets of paper to remove
any toner accumulations
Defective Printer Cartridge Replace Printer Cartridge
(Perform the Printer Cartridge
cleaning procedure discussed on
page 6-16 before replacing the
Printer Cartridge)
Unfused or partially fused
image
The printed image is not fully fused
to the paper and easily rubs off
Damp paper stock Replace paper stock
Heavy or unusual paper stock Use only approved paper/media
Use thick paper setting for heavy
stock
Defective Fuser Module Contact your dealer or Xerox/Rank
Xerox
Wrinkled prints
Prints are wrinkled, creased, or
torn
Poor paper condition Inspect/replace paper stock
Paper is damp Replace paper stock
Fuser module is at its end of life Contact your dealer or Xerox/
Rank Xerox
Blurred prints
Image is blurred at the edges
Poor paper condition Inspect/replace paper stock
Paper is damp Replace paper stock
Contaminated Printer Cartridge Replace Printer Cartridge
(Perform the Printer Cartridge
cleaning procedure discussed on
page 6-16 before replacing the
Printer Cartridge)
Table 6.3 Solving print quality problems (continued)
Problem Possible Cause(s) Corrective Action(s)
Table6.3 Page3 of 4
4508-c06.frm Page 15 Wednesday, May 22, 1996 7:48 AM