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Troubleshooting
ADDITIONAL
INFORMATION
English
■ Remote control
■ HDMI
Problem Cause Remedy
See
page
The remote control does not
work and/or function
properly.
Wrong distance or angle. The remote control functions within a
maximum range of 6 m (20 ft) and no more
than 45 degrees off-axis from the front
panel.
29
Direct sunlight or lighting (from an inverter
type of fluorescent lamp, etc.) is striking the
remote control sensor of this unit.
Reposition this unit.
—
The batteries are weak. Replace all batteries.
29
Cannot operate external
components with the remote
control of this unit.
The external component you want to operate
is not selected as the input source.
Press INPUT on the front panel or the input
selector buttons on the remote control to
select the external component you want to
operate.
44
The remote control code was not correctly
set.
Set the remote control code correctly or try
another code for the same manufacturer
using the “List of remote control codes” at
the end of this manual.
107
Even if the remote control code is correctly
set, there are some models that do not
respond to the remote control.
Use the remote control supplied with the
external component.
—
The cursor buttons do not
work during SET MENU
operation.
The operation mode selector was
unwantedly set to TV/AV.
Set the operation mode selector to YSP.
—
Cannot use the My Beam
auto-adjust function.
Wrong distance or angle. The remote control functions within a
maximum range of 6 m (20 ft) and no more
than 45 degrees off-axis from the front
panel.
29
Error message Cause Remedy
See
page
Device Error The number of the connected HDMI
components exceeds the limit.
Reduce the number of the connected HDMI
components.
—
HDCP Error HDCP authentication failed. Check that the connected HDMI
components support the HDCP copy
protection standards.
—
Out of Resolution The resolution of the HDMI output signals
exceeds the limit allowed by your TV.
Adjust UP-SCALING.
91