Excessive Image Skew
1 Remove and reseat paper fences (front fence in paper trays).
2 Image Skew Specifications:
• 1 mm over 260 mm length
• First line to leading edge 5.0 +/- 2.5 mm
• Text Stretching 1% simplex 1.5% duplex
• Envelope Skew 6.0 over 260 mm length
• First line to leading edge/ left margin .....15 +/- 4.5 mm
Loses Page Counts, Serial Number.
Confirm that serial number listed on PCL Config, Pages is AAXXYY9999;
Print error log. Inspect error log errors for a 68 error with a page count of
zero. Using error log, take the page count shown at the top of the page and
add the page count from any/all errors preceding any 68 errors. Use this
number and enter it into the Front Panel from Service Mode.
Won’t print from 2000 Sheet Input Feeder.
1 Print PCL CONFIGURATION PAGES. Verify the Paper Handling
Controller and 2000 Sheet Feeder are present under Paper Handling
Options.
2 Verify that power is supplied the to the 2000 Sheet Feeder.
3 Run paper path test from Tray 4. If the test is successful, suspect the
paper size detection switches for failure or incorrect size specified in
the application software.
4 Replace PH Controller if not shown on configuration pages.
5 Verify C-Link cables are connected as shown on Figure 7-7.
6 Reseat C-Link Cable and inspect for pushed in pins.
7 Replace C-Link Cable.
8 Replace 2000 Sheet HCI Controller PCA.
7
Troubleshooting
7-81
