If the paper path test works, it may be a software or
user related issue. Perform the following steps:
1 Define the media types which are loaded in each paper tray. This can be
done from either JetAdmin or the front control panel of the printer.
From JetAdmin
• Select the Trays tab.
• Select the correct media type for each tray listed.
• Click on OK save your changes and exit JetAdmin.
From Control Panel:
• Scroll to the TRAY MENU
• Press the Item button to select a specific tray.
• Press + until you get to the correct type of media.
• Press the Select button.
• Repeat this step for each paper tray
• Press the ONLINE key
2 From inside your application, choose the page setup option for that
application.
3 Select the paper source / type option.
4 Select the correct media source / type for the first page.
5 Select the correct media source/type for all other pages.
Note
You must have the 5Si printer selected in your application in order for your
application to provide you with the correct paper tray / media type
selections.
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