HP Insight Remote Support commands 199
Displays Remote Support settings and information such as:
o Remote Support status
o Connection type: DIRECT or IRS (Insight Remote Support)
o Online passport name
o Online Registration status
o Web Proxy Server
o Data collection status
• Access level/Bay level:
OA administrator
• Example:
OA-E4115BECFBAB> show remote_support
Status : Enabled
Connection type : DIRECT
Online passport name : oa_user
Online Registration complete : Yes
Web Proxy Server :
Collection Interval(days) : 30
Last successful registration : 2013-11-11T12:21:40 CST
Last successful unregistration : 0000-00-00T00:00:00
Last successful Data Collection : 2013-11-11T12:22:05 CST
Last Data Collection transmission: 2013-11-11T12:22:05 CST
Next scheduled Data Collection : 2013-12-11T12:21:00 CST
Last successful Service Event : 2013-11-11T12:25:18 CST
Failed Data Collection attempts : 0
Failed Service Event attempts : 0
Maintenance Mode : Disabled
SHOW REMOTE_SUPPORT CERTIFICATE
• Command:
SHOW REMOTE_SUPPORT CERTIFICATE
• Description:
Displays the details of the Remote Support certificates that have been added.
• Access level/Bay level:
OA administrator
• Restrictions
None
• Example:
OA-0022643431AB> show remote_support certificate
Details for ca certificate 1
certificateVersion = 3
issuerOrganization = Hewlett-Packard Company
issuerOrganizationalUnit = Hewlett-Packard Insight
Remote Support
issuerCommonName = pdehost24.ac.hp.com